Considerations & Policies

All new BASIC, PRO or HYPER customers receive one complimentary in depth telephone interview to assess objectives and clarify ambitions. This questionnaire is intended to help us understand your social objectives. We always want to maintain the highest quality and most relevant message possible when representing your organization. The more details and the more complete information you provide during this Questionnaire will have a direct result on the quality of the content we create for you. An interview call is scheduled at your convenience and may last up to 1 hour depending on the complexity of your requirements. By the time the call is completed, we should have enough information to start writing immediately.

1. Our service is automated. We welcome you to submit content for upcoming posts, however we will continue to post unique custom content for as long as your service is active. 
2. Only under extenuating circumstances will we offer to re-write content. This would include a gross error on our part. If mistakes were made due to unclear or erroneous project details, you will be charged the normal rate for having the article or other content re-written.
3. Our writers will try their very best to meet your desired word count, but will not compromise quality to do so. We strive to be 50 words or less above or below your requested word count while keeping the quality of content high.
4. As a rule, we do not offer refunds for work that has already been submitted. Under extenuating circumstances we will work with clients on a case by case basis.
5. We understand you may want to protect the privacy and the credibility of your blog. We offer a completely white-labeled blogging service that ensures your readers will never assume anything other than your blogger is an employee within your company and not a hired service.